The Smart Energy Consumer Collaborative suggests utilities could boost participation by not treating customers the same.
Smart meters offer a ton of information. Now advocates are trying to make it easier for customers to access and use.
Selling curtailment to the grid could bring in new revenue for customers with on-site solar panels and batteries.
The key will be for utilities and third-party providers to develop applications with easy-to-use software.
A Chicago nonprofit is launching a new service to help low-income customers better manage their energy use.