An annual survey shows tech-savvy customers are more interested in saving energy than the general public.
A study from the Illinois Citizens Utility Board suggests that low-income customers may pay more than their fair share for electricity.
As utilities deploy smart grid technology, more are also investing in telecom infrastructure to transmit data.
The Smart Energy Consumer Collaborative suggests utilities could boost participation by not treating customers the same.
Smart meters offer a ton of information. Now advocates are trying to make it easier for customers to access and use.